Lehigh University, Office of Financial Aid
Dear First Name,

Our office has been made aware of sign-in issues that are occuring when trying to access Self-Service Banner. Library and Technology Services (LTS) is currently working to resolve the issue; however, should you need to access Self-Service Banner and are encountering this issue, we are told that a temporary solution is to open Self-Service Banner in a private/incognito window. This can be done by right clicking on a link and selecting the option such as "Open link in private/incognito window" or by opening up a private/incognito window in your browser and going to go.lehigh.edu/ssb.

Should you have any questions or need assistance regarding this issue please contact our office or the LTS Help Desk by Chatemail, call 610-758-HELP (4357), text 610-616-5910.

We appolgizie for the inconvience.

Sincerely,

The Office of Financial Aid

©Lehigh University, 27 Memorial Drive West, Bethlehem, Pa. 18015
Telephone (610) 758-3100 | Fax (610) 758-6211 | Email financialaid@lehigh.edu