Basic Setup Procedure

The following section describes the recommended *basic* steps for connecting to Lehigh systems from on campus. They're generally straightforward, but if you find you need help at any point, contact a WIRED consultant, or check the WIRED Reference document on your flash drive. Any software needed is available from:

- LTS Flash drives, available from LTS Client Services

- The WIRED website, http://www.lehigh.edu/wired

Note: If you followed the instructions in "Preparing and Securing your Computer" before arriving on campus, you can skip steps 2-4.

1. Make the Wired Connection First (Ethernet)


Lehigh Ethernet Jack, Ethernet Cable End, Laptop Ethernet Port

In individual student rooms, a wired Ethernet connection is the only method supported by LTS for connecting to the campus network.  The cable needed for this connection is available from the University Bookstore, your local Staples, Radio Shack, etc.  Ask for a Category 5, twisted-pair Ethernet cable with RJ-45 connectors.  A network jack is provided for every student in a room, and is much faster (~10x), and more reliable than a wireless connection.  WIRED recommends using it to make your first connection before setting up wireless access, since it's more straightforward and secure.

Default networking configurations on most computers should "just work" -- essentially no configuration should be needed simply plug one end of your cable into the wall, and the other into your computer's Ethernet port. To verify your connection, just go to any Internet page in your web browser, like http://www.google.com, or http://www.lehigh.edu. If you see the page, you're set.

Wireless network access is covered at the end of the basic setup.  While it is possible that a wireless signal may reach some student rooms within a residence halls, LTS recommends that students not use wireless in their rooms because the speed and reliability are likely to be poor. 

2. Install Lehigh-Provided Virus Protection (If you did this before arriving on campus, skip this step)

WIRED recommends un-installing any existing anti-virus software that may have come with your machine, and then installing Lehigh's version of Symantec. Why? Because in order to be effective, virus software must be kept up to date. Most consumer packages (like the ones that may have come pre-installed on your computer) require payment of annual renewal fees to stay current, but as long as you're at Lehigh, and using our version, those fees are paid for you, and your software can stay current automatically.

To download the software and install it from the web, go to https://www.lehigh.edu/security/norton/ and follow the instructions there for your operating system. If you have an LTS flash drive, the Symantec software can be installed from there as well.Simply follow the on-screen menus.

When you're finished, an icon like one of the two pictured below, should appear in your system tray (Windows) or menu bar (Mac):

  
Windows                    Mac

Every so often, as you use your computer, right-click on that icon, and select "Open Symantec Endpoint Protection" or "Symantec AntiVirus" to check that your virus definitions are recent – if they're more than a few days old, click the Live Update button to refresh them.

If for some reason, you're unable to get updated virus definitions, you may have an infection that has compromised the Symantec software -- head to the WIRED website and get some help.

3. Enable your Firewall (If you did this before arriving, skip this step too)

A firewall is a networking feature that blocks portions of the network traffic to and from your computer so that only communications of the types you want are occurring. In Windows and on the Mac, the built-in firewalls work well, and are configured correctly for most users by default, and can be simply turned on or off.

Windows:


1. From the Start menu, go to the Control Panel,and double-click on "Windows Firewall". (In Vista, you may need to click on the "Security" group first)
2. In Windows XP, you're taken directly to a window like the one shown below. Make sure that the radio-button next to "On (Recommended)" is selected, and close the window by clicking OK.
3. In Vista, if the "Windows Firewall" window shows a green banner, indicating that "Windows Firewall is helping to protect your computer" you're set. If not, click on the "Turn Windows Firewall on or off" link in the upper left. This will bring you to Windows Firewall Settings window, like the one shown above. Again, select "On (Recommended)" and click OK.

Macintosh:


1. Go to System Preferences, and click on "Security".
2. In the Security pane, click on the "Firewall" tab.
3. If necessary, click the lock icon on the lower left, and enter your password to allow changes.
4. Select "Set access for specific services and applications" so that the services listed in the box are allowed through the firewall.

 

4. Set Machine Passwords (If they're already set, skip to 5)

Yes, it's another password, but not having a password set on one's computer is a lot like not having a lock on one's front door. It's a little bit inconvenient to have to unlock it, but a lot better than having it broken into or taken over remotely. WIRED recommends making this different from your Lehigh password, in case you need to take the machine in for work. This one can be shared, but should be changed immediately afterward.

Windows:


1. Go to the Control Panel, double-click on "Administrative Tools", and then "Computer Management".
2. In the Computer Management window, double-click on the "Local Users and Groups" entry in the list box in the left-hand pane, and double-click again on the "Users" item that appears. This will show a list of user accounts for your computer.
3. In the center pane, right-click on an account entry, and select " Set Password. . ." from the drop-down menu as shown in the figure below. When selected, you'll receive a warning about potential data loss, but unless you're using the "Encrypted File System" (BitLocker) you won't be affected.
4. Do this for the built-in Administrator account, and your personal account, if it's listed separately.

Macintosh:


1. Go to "System Preferences", and then click on "Accounts".
2. Click on the account whose password you wish to change, and click the "Change Password" button, and follow the on-screen prompts.

 

5. Install a Login Client to access your LAN space (H-Drive)

A login client is a piece of custom software written to simplify connecting to your Lehigh LAN storage space (H-Drive). This is where you should be saving schoolwork - the network drives are protected by multiple backup mechanisms, and any file stored there can be recovered many different ways - even if your own computer breaks down entirely.

The login clients can be installed by downloading and running the installer program from the WIRED website ( http://www.lehigh.edu/wired/wired_software.html) or from your Lehigh flash drive.

Windows:

1. When you run the installer for the Windows Login Client, it requests your Lehigh username and password. It then installs the client software on your machine (which runs automatically at startup) as well as several shortcuts to various campus resources. Also, when the installer finishes, it opens the Lehigh Printers website. Follow the on-screen instructions to connect to a printer near you.

2. After the WIRED client runs, it connects your Lehigh H-drive, and Y-drive. They'll be displayed in the "My Computer" window, under "Network Locations".
3. If you have trouble connecting, make sure that you're connected to the Lehigh network, and that any running firewalls are configured to allow Windows File Sharing.

Macintosh:

1. Depending on how you get the file, and your browser's settings, the MacConnector.zip file will either be saved to your desktop or downloads folder, and it may or may not be unpacked automatically.  If necessary, double-click on the .zip file to extract the MacConnector application. It's included on the flash drives in and un-compressed format.

or unpacks to -->

2. Next, drag the MacConnector icon into the "Applications" folder on your hard disk.
3. Then, drag it from there onto the dock, so it's always handy. Now, whenever you want to access your H-drive, just click on the MacConnector icon.
4. When you run the program, it simply asks for your Lehigh username and password. Enter them and hit return or click "Connect". The program maps the volume, which is then displayed on your desktop, and opens a window to your H-drive.

   

*Note: In Tiger (Mac OS X 10.4), the operating system connects to the root of the relevant H-drive share, which is called "A-H","I-L", or "M-Z" depending on the username, and the icons look a little different.

6. Update your Operating System

Depending on when it was last done, this step could take a while, so we saved it for the end. WIRED recommends setting your computer to do automatic updates of it's operating system software, and getting the ball rolling by having it check for updates right away, now that you're connected.  Operating system updates, which are distributed frequently by both Microsoft and Apple, provide permanent fixes for known security vulnerabilities in Windows and the Mac OS, and are crucial to keeping your computer clean and under your control.

Windows:

Click on "Start", then "All Programs", and then click on either "Windows Update" or "Microsoft Update", and follow the prompts on the screen or the Microsoft website for updating your software.

Macintosh:

Go to "System Preferences" either from the dock or Apple Menu, and then click on "Software Update" and then click "Check Now". You'll be presented with a list of available updates, or a notice that you're already up-to-date.

*Note:  If you're unable to update your Operating System, you're very likely infected with malware.See a WIRED consultant for help with removing it.

Wireless Connections (802.11)

Lehigh's wireless network does not yet "saturate" the whole campus, and does not extend to individual residence hall rooms, but is available in many common areas, like residence hall lounges, libraries, Campus Square, and the UC.  Note that Lehigh's wireless requires logging in with your Lehigh username and password.  More information, including coverage areas is available at http://www.lehigh.edu/wireless. For all of the following instructions, it's best to first make sure you're in an area with wireless coverage first.

Windows XP

1. Click Start, and then Control Panel, and then Network and Internet Connections, and then click Network Connections.
2. Right-click on the the name of your wireless connection (e.g., Wireless Network Connection) and then click on Properties.
3. From the Wireless Network Connection Properties window:
1. Click on the Wireless Networks tab, and then click Add under "Preferred networks." (if you don't see a "Wireless Networks" tab, you'll need to configure your wireless software to allow Windows to manage your wireless networks.
2. Click on the Association tab, and enter 'lu' for the "Network Name (SSID)" and make sure that Data encryption is set to WEP.
3. Select the Authentication tab, and check off "Enable IEEE 802.1x authentication . ."
4. For the "EAP type:", select Protected EAP (PEAP).
5. Uncheck the box for Authenticate as computer when computer informationÉ
6. Uncheck the box for Authenticate as guest when user or computerÉ

4. Click on Properties, and in the "Protected EAP Properties" window:
1. Uncheck the Validate server certificate box.
2. Under "Select Authentication Method:", pick Secured password (EAP-MSCHAP v2).
3. Click on Configure, and uncheck "Automatically use my Windows logon name"
5. Click on OK to close that window, the Protected EAP Properties window, the Wireless Network Properties window, and the Wireless Network Connection Properties window.
6. Once configured, Windows XP will raise a balloon from the system tray stating that "One or more wireless networks are available..." click on the balloon to connect.
7. Another balloon will then ask you to "Click here to locate a certificate or credentials," click there, and in the resulting login window, enter your Lehigh username and password, but leave the "Logon Domain" box blank.
8. After a moment, the server will assign you an IP address, and you'll be connected.

Windows Vista

1. Click on the Windows button, and then select "Connect To" on the menu. A list of available wireless networks should appear, and, if you're in range, the "lu" network should appear there. 
2. Click on it to select it, and then click the "Connect" button on the lower right.   A dialog will appear asking you to "Enter/Select Additional Login Info" - click on that text. A login window will appear.
3. Enter your Lehigh username and password, but leave the "Domain" field blank .  The "Enter/Select Additional Login Info" window will appear again. Click on the text again, and a dialog asking you to approve the server certificate will appear.
4. Approve the certificate of the "lu" network, and click "OK".
5. An network icon with a small globe should now appear in your system tray, indicating that you're connected.

Macintosh - Mac OS X 10.4 (Tiger)

1. From the Applications folder, Open "Internet Connect"
2. In Internet Connect, click the 802.1X icon. If you do not see an 802.1X icon, choose "New 802.1X Connection" from the File menu to create one.
3. From the "Configuration:" pull-down menu, select "Edit Configurations".
4. In the "Description" field, type "Lehigh 802.1x".
5. Confirm that "AirPort" is selected for the Network Port field.
6. Type your Lehigh username in the "User Name" field and your Lehigh password in the Password field.
7. Type "lu" in the Wireless Network field.
8. In the Authentication area, only PEAP should be checked. Uncheck anything that is not PEAP and make sure PEAP is checked.
9. Click OK to save the changes.
10. In the Internet Connect screen, click "Connect".
11. If you're asked to verify the server certificate, click "Continue".The Airport icon in the menu bar should indicate your signal level, and the window should say "Connected"

Macintosh - Mac OS X 10.5 (Leopard)

1. Open "System Preferences" either from the Apple Menu or the dock, and click on the "Network" icon.
2. In the Network configuration pane, click on "Airport" in the interface list on the left.
3. If not already off, click the "Turn Airport Off" button to turn the Airport radio off.
4. Un-check the box next to "Ask to join new networks", and make sure there is a check in the box next to "Show Airport status in menu bar".
5. If necessary, click on the Lock, and enter your password for this machine to allow changes.
6. Click on the "Advanced" button, and make sure there are no entries here for "lu" in the Preferred Networks box.Click on them, and click the "-" button to delete them if necessary.
7. Click on the "+" (next to the "-" button) to add a new preferred network.
8. In the window that pops up, type "lu" into the "Network Name" text box.
9. From the "Security" drop down menu, select "802.1X WEP".
10. Enter your Lehigh user name into the "User Name" text box.
11. Enter your Lehigh password into the "Password" text box.
12. Select "Automatic" from the "802.1X" drop down if not already selected. (Automatic should be already selected by default)
13. Click the "Add" button.
14. Click "OK" on the preferred networks window.
15. From the Airport menu (located on the top menu bar at the upper right of the screen), select "Turn Airport On". The icon will change. NOTE: Do not attempt to turn the airport on inside the network preferences window.
16. From the Airport menu again, select "lu".
17. If you're asked to verify the server certificate, click "Continue".

E-mail

Since everyone at Lehigh is given an e-mail address, university faculty, staff and fellow students expect this to be a viable way to get in touch with you. Lehigh e-mail addresses are of the form abc123@lehigh.edu where the 'abc123' portion is your Lehigh username (older accounts use only 4 characters). Your Lehigh e-mail address will not change from year to year, as long as you stay enrolled during successive academic years.

Web Access
Email can be accessed via the web in two ways, either through the Lehigh Portal (portal.lehigh.edu) or directly from the IMP server at www.lehigh.edu/imp or imp.lehigh.edu.  On-screen help is available there, but be aware that you can create folders to organize your mail -- it can help when it comes time to clean out your Inbox.

Client Programs:  Mozilla Thunderbird, Apple Mail and Others
Mozilla Thunderbird is the recommended e-mail client program for Lehigh, because of its capabilities for interacting with our IMAP mail server.  As a stand-alone program, it's much more powerful and full-featured than web interfaces, and includes automatic filing and filtering capabilities. Thunderbird is available for free on the web, and Lehigh-customized installers for both Mac and PC are available for download from the WIRED website.

In addition, most other popular mail programs (Apple Mail, Outlook, etc.) can be configured to access the Lehigh mail server.  The table below summarizes the key connection information:

Account Settings and Information:  www.lehigh.edu/account
From the account page, students have access to a number of settings for managing their e-mail and file storage  space.

• E-mail Forwarding: Lehigh's mail server will automatically forward your mail to another address if you have another account set up and would like to have all of your Lehigh mail sent there.
• Aliases: As well, it's possible to set up an e-mail "alias". That is, an easier-to-read alternate "incoming mail" address which can be used to address electronic mail to your Lehigh e-mail account.  For example, if your name is "John Z. Doe" but your Lehigh username is "jzd205", you can set up "john.doe" as an alias so that others can address your e-mail to "john.doe@lehigh.edu".  You can chose any string that falls within the policy guidelines and isn't already in use.  Simply select "E-Mail Alias" from the account page shown above.

E-mail Disk Space
For all of our recommended e-mail methods, your e-mail itself is stored on the mail server and not on your local hard disk. This is handy, because you can access it from anywhere, and it's always in the same place.  The only downside is that there is a 1GB-per-user limit on the total amount of messages that can be stored – regardless of what folder they're in – Inbox, Sent, Trash, etc.  Once that limit has been reached, it will be necessary to either move messages off of the server or simply delete them. Remember that the number of messages doesn't matter – it's their size.  Clean out messages with large attachments (like pictures or movies) first. Also be aware that that there is a 20MB limit on the amount of incoming e-mail waiting to be read. This limit can be exceeded if someone sends you e-mail with large attachments like photos or videos.  Simply emptying your trash folder can often recover a great deal of space.  Also, if you use Apple Mail or Thunderbird, you can create mail folders and archives stored locally on your own machine, if you really need to keep older correspondence.

When your e-mail disk space quota has been exceeded, no new mail will arrive in your Inbox.  To fix this problem, it will first be necessary to temporarily increase the disk space quota so that you can view your messages and then delete some messages or offload them to folders on your local hard drive. Users can "bump up" their own mail quotas (for 4 hours) by going to the Account page (www.lehigh.edu/account) and selecting the "Bump Quota" link. 

Printing

WIRED also provides printers in or near each residence hall for use by students.  Please remember that the supplies for these printers (paper and toner) are maintained by your local Gryphon or House Manager.  Contact them before 10pm to have them refilled.

To setup your computer to use a WIRED or Public Site Printer:

1. In a web browser, go to www.lehigh.edu/printers.
2. Select a type of printer, (WIRED, Public Site, etc) and then, in the resulting page, select the building, the specific printer, and your operating system, and click "Install".
3. Your computer will then download a customized script file.  Most web browsers, after downloading the script will show it listed in a "Downloads" window.
4. Double-click on it to run the script and actually perform the installation.  Depending on your operating system, you may receive warnings about scripts downloaded from the internet, but our script has been thoroughly tested and is safe to run.
5. On Macs, the script is opened by the Script Editor application -- just click on the "Run" button.