Lehigh University
Small Business Development Center
Helping Businesses Start, Grow, and Prosper

Resources

Sources

The following list of resources are provided for your information and do not constitute an expressed or implied endorsement from the SBDC.

Business Resources

Small Business Administration - www.sbaonline.sba.gov
FastLinksolutions - www.fastlinksolutions.co.uk
Startup Journal - www.startupjournal.com
Small Business Knowledge Base - www.bizmove.com
Inc.com - www.inc.com
Entrepreneur.com - www.entrepreneurmag.com
EnterWorld.org - www.entreworld.org
Quicken.com - www.quicken.com
Bplans.com - www.bplans.com
Center for Business Planning - www.businessplans.org
Bizjournals.com - www.bizjournals.com
US Business Advisor - www.business.gov
Idea Café - www.ideacafe.com
Entreworld.org - www.entreworld.org
NOLO Law for All - Small Business - www.nolo.com/lawcenter/ency/index.cfm/catID/19B45DBF-E85F-4A3D-950E3E07E32851A7
Business Nation - www.businessnation.com

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Local Business Resources

Lehigh's Small Business Development Center - www.lehigh.edu/sbdc
Ben Franklin Technology Partners- Northeastern PA - www.nep.benfranklin.org
Ben Franklin Technology Partners - Southeastern PA - www.sep.benfranklin.org

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Pennsylvania Business Resources

PA Open for Business - www.paopen4business.state.pa.us
TeamPA's Business Resource Network - www.teampa.com
Pennsylvania Small Business Development Center - www.pasbdc.org
SBDC Business Information Resources - http://www.pasbdc.org/what/resources/default.asp
PennTap - www.penntap.psu.edu

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Community Resources

Welcome to Allentown - www.allentownpa.org
Allen Township - www.allentownship.org
Bethlehem, PA Online - www.bethlehempaonline.com
City of Bethlehem - www.cityofbethlehem.org
Bethlehem Township, PA - www.bethlehemtwp.com
Bushkill Township - bushkilltownship.com
Welcome to the Coal Region - www.coalregion.com
Welcome to Easton - www.easton-pa.com
Borough of Emmaus - www.emmausborough.com
Forks Township - www.forkstownship.org
Hanover Township - www.2crpd.com/hanto.htm
Hellertown Borough - w1.igateway.com/clients1/Hellertown/index.stm
The Jim Thorpe Network - www.jimthorpe.net
Lehigh County - www.lehighcounty.org
Lower Saucon Township - www.lowersaucontownship.org
Lower Nazareth Township, PA - www.lowernazareth.com
Northampton County - www.northamptoncounty.org
The Palmerton Borough - palmertonpolice.ptd.net/palbor.html
Welcome to Pen Argyl - www.penargylborough.com
Ski Pocono.com - www.skipocono.com
Quakertown - www.quakertownboro.com
Roseto - ww2lafayette.edu/~rosetotc/roseto/roseto.htm
Upper Macungie Township - www.uppermac.org
Upper Saucon Township - www.uppersaucon.org
The Borough of Wilson - www.wilsonborough.org
Wind Gap Borough .org - www.windgapborough.org

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Competition

CCH Guidebook. Available: http://business.lycos.com/cch. 7 May 2002.
Rhonda Abrams for Your Successful Business. Available: www.rhondaonline.com.
7 May 2002.
"Marketing Your Small Business and Beating the Competition." Available: www.powerhomebiz.com/vol2/competition.htm. 6 May 2002.

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US Demographics

U.S. Bureau of the Census - www.census.gov
Stat-USA - www.stat-usa.gov
Statistical Abstract of the USA - www.census.gov/statab/www
Population Reference Bureau - www.prb.org
Demographic Profile Generator - mcdc2.missouri.edu/websas/xtabs3v2.html
William H. Frey PHD Demographer - www.frey-demographer.org/usdata.html
US Department of Labor - www.dol.gov
Business and Economics Numeric Data - www.mansfield.edu/depts/lib/ecostats.html
FedStats - www.fedstats.gov
The Right Site - http://www.easidemographics.com/
State Data Center - www.census.gov/sdc/www
Statistical Universe - web.lexis-nexis.com/statuniv
US Counties - govinfo.kerr.orst.edu/usaco-stateis.html
American Demographics - www.inside.com/?entity=AmericanDemo
Statistics - www.rba.co.uk/sources/stats.htm
NUA - nua.ie/surveys/about/index.html
Dun and Bradstreet - www.dnb.com

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Lehigh Valley Demographics

Lehigh Valley Demographics - http://www.lehighvalley.org/index.cfm
Lehigh Valley Planning Commission - www.lvpc.com
Financial Highlights - http://www.pplweb.com/investors/research+tools/
Team PA - Lehigh Valley - www.teampa.com/new/pdf_files/region_profiles/Lehigh%20Valley.pdf

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Pennsylvania Demographics

Pennsylvania State Data Center - pasdc.hbg.psu.edu/index.html
Team PA - Area Profiles - www.teampa.com/foundation/
State Data Pennsylvania - site.conway.com/ez/GetEZState1.cfm?state=PA
PA census - http://factfinder.census.gov/
Penn State Population Research Institute - www.pop.psu.edu/Demography/demography.htm

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Discussion Boards

Pennsylvania Chamber - www.pachamber.org/discuss/
About - Retail Industry - retailindustry.about.com/mpboards.htm
Retail Source - www.retailsource.com/directory/addrs/adg_forum0.html
Business Nation - www.businessnation.com/bbs
Smallbusinessforums.com - smbtn.com/smallbizportal/bizforums/

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Federal Government Resources

First Gov - www.firstgov.gov
FedWorld - www.fedworld.gov
U.S. Business Advisor - www.business.gov
GPO Access - www.access.gpo.gov/su_docs/databases.html
National Technical Information Service - www.ntis.gov
Bureau of the Census - www.census.gov
SBA Online - www.sbaonline.sba.gov
Environmental Protection Agency - www.epa.gov
Internal Revenue Service - www.irs.gov
Occupational Safety & Health Administration - www.osha.gov
DefenseLink - www.defenselink.mil
Centro de Desarrollo Empresaria www.sba.gov/espanol/Asesoria_y_Capacitacion/centro_de_desarrollo_empresarial.html

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Pennsylvania Resources

Welcome to Pennsylvania - www.state.pa.us
PA Dept. of Community & Economic Development - www.inventpa.com
PA Department of State - www.dos.state.pa.us
Penn State Data Center - www.psdc.hbg.psu.edu
PA Department of Treasury - www.treasury.state.pa.us
PA Department of Environmental Protection - www.dep.state.pa.us
PA Dept. of Agriculture - www.pda.state.pa.us
PA State & Local Government on the Net - www.poperinfo.com/state/state_detail.cfm?state=Pennsylvania
Pennsylvania Chamber of Business & Industry - www.pachamber.org
NASCIO State Profiles - Pennsylvania - www.nascio.org/aboutNascio/profiles/pennsylvania.cfm
Pennsylvania Newspapers - newslink.org/panews.html
Experience PA - www.experiencepa.com
Where-to-be.com - www.where-to-be.com

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Lehigh Valley Resources

Lehigh Valley Online - www.lehighvalleypaonline.com
Newcomer of the Greater Lehigh Valley - www.newcomermag.com
Lehigh Valley Planning Commission - www.lvpc.org
The Morning Call Online - www.mcall.com
Lehigh Valley .Org - www.lehighvalley.org
Lehigh Valley Forum - www.lvforum.com
LehighvalleyNOW.com - www.lehighvalley.now.com
My Lehigh Valley - www.mylehighvalley.com

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Legal

Internal Revenue Service - www.irs.gov
PA Open for Business - www.paopen4business.state.pa.us
Team Pennsylvania Taxes - http://www.teampa.com/foundation/
Find Law - smallbiz.biz.findlaw.com
Lawyer Locator - www.martindale.com/xP/Martindale/home.xml
Quicken.com Taxes - www.quicken.com/taxes/

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Market Research

Industry Reports - www.valuationresources.com/IndustryReport.htm
Hoover's Industry Snapshots - www.hoovers.com/industry/snapshot/index/0,3517,277,00.html
emarketer - www.emarketer.com
MarketResearch.com - www.marketresearch.com
CyberAtlas - cyberatlas.internet.com
MindBranch - www.mindbranch.com
KnowThis.com - www.knowthis.com
Jupiter Research Center - www.jup.com/sps/myworkspace.jsp
Quirk's - www.quirks.com
Webmonkey - Market Research on the Web - hotwired.lycos.com/webmonkey/e-business/marketing/tutorials/tutorial4.html
Market Research - www.mapnp.org/library/mrktng/mk_rsrch/mk_rsrch.htm
BuyUSA - www.buyusa.gov
Bitpipe - www.bitpipe.com

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Retail Industry

National Retail Federation - www.nrf.com
Retailsystems.com - www.retailsystems.com
4Retail - www.4retail.com
U.S. Census Bureau - Retail & Wholesale Trade - www.census.gov/econ/www/retmenu.html
Retail Merchandiser - www.retail-merchandiser.com/retailmerchandiser/index.jsp
About - Retail Industry - retailindustry.about.com
Retail Researcher - www.retailresearcher.com
RetailTech Online - www.retail-tech.com/
Retail Intelligence - www.cior.com
Visual Store - www.visualstore.com
The Master Source - www.themastersource.com
Google Retail Directory - http://www.google.com/Top/Business/Retail_Trade/
Retail Info Systems News - www.risnews.com
Power Retailing - www.retailing.com
Electronic Retailing Association - www.retailing.org

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Traffic Count Resources

"Starting a business in Pennsylvania" -www.state.pa.us
PA Department of Transportation - highway counts
Local Municipalities - Community and Economic Development Departments,
Police/Traffic Departments
Area Chambers of Commerce
Outdoor advertising companies(especially is a bill board is located near by)
Eastern Pennsylvania Business Journal Book of Lists
Shopping Center/Mall Management
Other businesses in that location

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Zoning

Municipality
Zoning/Permits
Health Inspections
Business Taxes
City of Allentown
610-437-7630
610-437-7759
610-437-7507
City of Bethlehem
610-865-7094
610-865-7087
610-865-7022
Bethlehem Township
610-865-4012
610-867-4012
610-865-9599
Borough of Bath
610-837-1648
610-837-1648
610-837-1648
Bushkill Township
610-759-1250
610-759-1250
610-759-1250
Borough of Catasaqua
610-264-0571
610-264-0571
610-264-0571
Borough of Coopersburg
610-967-5237
610-282-3307
610-282-3307
East Allen Township
610-262-7961
610-262-7961
610-262-7961
Easton
610-250-6724
610-250-6729
610-250-6624
Borough of Emmaus
610-967-1322
610-967-1322
none
Forks Township
610-250-2264
610-252-0785
610-252-0785
Borough of Fountain Hill
610-867-5124
610-867-0301
610-861-1678
Borough of Freemansburg
610-694-0690
state
610-866-2220
Hanover Township (NC)
610-866-1140
610-866-1140
610-866-1140
Hanover Township (LC)
610-264-1069
state
1-800-360-8989
Borough of Hellertown
610-838-7041
610-838-7041
610-838-7041
Lehigh Township
610-767-6771
610-767-5771
610-767-6771
L. Macungie Township
610-966-4343
state
610-966-4343
L. Nazareth Township
610-759-7434
610-759-7434
610-759-7434
L. Saucon Township
610-867-3344
state
none
Borough of Macungie
610-966-2503
state
none
Nazereth Borough
610-759-3800
610-759-0202
610-759-0202
North Whitehall Township
610-799-3411
state
none
Northampton Borough
610-262-1433
610-262-2576
none
Palmer Township
610-253-7191
state
610-253-7191
Borough of Slatington
610-767-2131
610-767-2131
none
South Whithall Township
610-398-0401
610-398-0401
610-398-0401
U. Macungie Township
610-398-3641
state
none
U. Soucon Township
610-282-1171
state
none
Walnutport Borough
610-767-1322
610-767-1322
610-767-1936
Whitehall Township
610-398-0401
X232
610-398-0401
610-398-0401
X213
Wilson Borough
610-258-3531
610-258-6142
610-258-6142

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Additional Resources

Local Newspapers - Both the Morning Call and The Express-Times/Allentown Times utilize the socio- and international data firm. Through the sales reps you can request information regarding economic demographic information developed by Claritas, Inc, the demographics of their coverage area.


Dun & Bradstreet - primary data collector for business-to-business information
Local Government authorities - Community and Economic Development Departments in municipal and county government


The One to One Future Building Relationships One at a Time
Don Peppers and Martha Rogers, PH.D.


Getting Everything You Can out Of All You've Got
21 Ways You Can Out-Think, Out- Perform and Out-Earn the Competition
Jay Abraham


50 Powerful Ideas You Can Use to Keep Your Customers
Paul R. Timm, Ph.D


Why we buy: the Science of Shopping
Paco Underhill


Talking with your Customers
What They Will Tell You About Your Business When You Ask the Right Questions
Michael J. Wing


Small Business Marketing for Dummies
Barbara Findlay


Selling for Dummies
Tom Hopkins


Marketing Management
Philip Kotler


The One-Day Marketing Plan
Organizing and Completing the Marketing Plan that Works
Roman G. Hiebing Jr. & Scott W. Cooper


Marketing
Joel R. Evans & Barry Berman


Target Marketing
Researching, Reaching, and Retaining Your Target Market
Linda Pinson & Jerry Jinnett


Marketing
Courtland L. Bovee, Michael J. Houston, & John B. Thill


How to Generate Work of Mouth Advertising
101 Easy and Inexpensive Ways to Promote Your Business
Godfrey Harris with Gregory J. Harris


Marketing Strategies for Small Business
Richard F. Gerson


Marketing
Robert D. Hisrich


Retail Business Kit for Dummies
Rick Segel


Specialty Ship Retailing
How to Run Your Own Store
Carol C. Schroeder


How to Start and Run Your Own Retail Business
Expert Advice from the Leading Business Consultant and Entrepreneur
Irving Burstiner


Start and Run a Profitable Retail Business
A Step-by-Step business Plan
Michael M. Coltman


Listen Up
Hear What's Really Being Said
Jim Dugger


Books on Product Development


Engineering and product development management
The Holistic Approach
Stephen C. Armstrong


Product Design
Techniques in Reverse Engineering and New Product Development
Kevin N. Otto & Kristin L. Wood


Integrated Product, Process and Enterprise Design
Ben Wang


Developing Successful New Products
A Guide to Product Planning
David Allen


The New Products Workshop
Hands-on Tools for Developing Winners
Barry Feig


Product Development
Success Through Product and Cycle-Time Excellence
Michael E. McGrath, Michael T. Anthony, & Amram R. Shapiro


Bringing New Products to Market
The Art and Science of Creating Winners
John A. Hall


From Concept to Market
Gary S. Lynn


New Product Development Checklists
Proven Checklists for Developing New Products from Mission to Market
George Gruenwald


New Product Development
What Really Works
George Gruenwald


The Art of Innovation
Lessons in Creativity from Ideo, America's Leading Design Firm
Tom Kelley


Managing the Design Factory
The Product Developer's Toolkit
Donald Reinertsen


Developing Products in Half the Time
New Rules, New Tools
Preston G. Smith & Donald G. Reinertsen


The PDMA Handbook of New Product Development
Milton D. Rosenau


Product Leadership
Creating and Launching Superior New Products
Robert Gravlin Cooper


Winning at New Products
Accelerating the Process from Idea to Launch
Robert Gravlin Cooper


Creating Breakthrough Products
Innovation from Product Planning to Program Approval
Jonathan Cagan & Craig M. Vogel


From Idea to launch at Internet Speed
How to Identify and Develop Profitable Opportunities
Catherine Kitcho


Will it Sell?
How to Determine If Your Invention is Profitably Marketable (Before Wasting Money on a Patent)
James E. White


New Product Development and Marketing
A Practical Guide
Italo S. Servi


Product Design and Development
Karl T. Ulrich & Steven D. Eppinger


Books on Patents


Patent, Copyright, & Trademark
A desk Reference to Intellectual Property Law
Stephen Elias


Successful Patents and Patenting for Engineers and Scientists
Michael A. Lechter


An introduction to U.S. Patent Searching
The Process
Susan B. Ardis


Patent Searching for Librarians and Inventors
Timothy Lee Wherry


Searching Patent Documents
For Patentability and Information
Fred K. Carr


How to Make Patent Searches
Bert W. Whitehurst


Patents and How to Get One
A Practical Handbook
U.S. Department of Commerce


Patent Searching Made Easy
How to Do Patent Searching on the Internet and in the Library
David Hitchcock


The Inventors Kit
A Complete Workbook for Filing U.S. Patents, Trademarks, & Copyrights
W. J. Scott Murphy & Scott Murphy


Patent it Yourself
David Pressman

Bethlehem Area Public Library - http://www.bapl.org/
Allentown Public Library - http://www.allentownpl.org/
Easton Area Public Library - http://www.eastonpl.org/
Other Libraries in the Lehigh Valley - http://www.lehigh.edu/~inref/guides/other.libraries.html
Access Pennsylvania - http://www.accesspa.state.pa.us/
Public Library Locator - http://nces.ed.gov/surveys/libraries/liblocator/
The American Secular Holidays Calendar - http://www.smart.net/~mmontes/ushols.html
The Calendar Zone - http://www.calendarzone.com

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