Changing your password:
Stored Passwords
Every six months, Lehigh staff and students must change their password. After
the password is successfully changed, most users can just start logging in with
the new password, but there is an exception. Some users configure their email
and Windows dialup software to store or "remember" their passwords.
This way, the system automatically enters their login and password information.
While this is convenient, it poses several problems:
- First and foremost, it is a security risk for personal information and for
Lehigh's network. LTS strongly advises against this option.
- Users are less likely to remember their password and are more reliant on
outside help in managing their accounts.
- When it comes time to change the password, users forget that they need to
change their stored password, or they forget how to update their stored password.
Every six months, they require assistance to resolve the problem.
While Help Desk staff are happy to assist with these issues, it has been our
experience that these password problems are a source of great frustration to
users. Often they call us after having spent a considerable amount of time trying
to troubleshoot the problem themselves.
To change the stored password in Mozilla Thunderbird email:
- Go to
Tools/Options/Advanced/Saved Passwords.
Choose "View Saved Passwords"
- Delete the password associated with mail.lehigh.edu.
- Exit email and log
in with the new password.
To change the stored password in Mozilla 1.x email:
- Go to Edit/Preferences/Privacy&Security/Password/Manage Stored Passwords.
- Select the password associated with mail.lehigh.edu and select Remove.
- Exit email and log in with the new password.
To change the stored password in Windows Dialup:
Those dialing into the Lehigh modem pool may also need to update the password
associated with the modem pool login.
- Go to Start/Control Panel/Network Connections (if your display is set to
Category View, you will choose Start/Control Panel/Network and Internet Connections?Network
Connections).
- Right-click on the connection that you use to connect to Lehigh and select
Properties.
- Click on the Options tab. In the Options tab, put a check mark beside the
Prompt for name and password, certificate, etc. option.
- Click OK
- Log in again and enter your username and new password.
For assistance in managing/deleting stored passwords, contact the Help Desk
at
758-4357.