Robert Rodgers '14: Process Improvement Specialist at Geisinger
Professional Certification vs. Master's degree
Lehigh student, Robert Rodgers, talks about the differene between professional certification versus a master's degree in Healthcare Systems Engineering at Lehigh University.

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THE GRADUATES OF LEHIGH'S HEALTHCARE SYSTEMS ENGINEERING PROGRAM
Students examine the entire health system
Recent Lehigh University Healthcare Systems Engineering graduates Madhan Srinivasan, Jeremy Benton and Mirza Ahmed share their perspective on the program and the benefits they received from it.

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ANNE BAUM, CAPITAL BLUE CROSS
Developing efficient healthcare systems
Anne Baum is the vice president, Lehigh Valley for Capital BlueCross. In this capacity, she is the senior leader in the Capital BlueCross Lehigh Valley office. Prior to joining Capital BlueCross, Ms. Baum worked full time supporting her consulting firm, Vision Accomplished, which is dedicated to improving organizational performance by enhancing leadership, corporate culture and corporate image.

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TOM CASSIDY, BAYADA HOME HEALTH CARE
The future of healthcare relies upon savvy systems engineering
Tom has over 25 years of experience in both industry and consulting, is a recognized member of the engineering community, an experienced advisor, leader and manager focused on corporate strategy, process re-engineering, quality, client satisfaction, procurement and supply chain management. Tom has a Master of Engineering degree from Penn State and a Bachelor of Science degree in Industrial Engineering from Lehigh University.

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DR. MUHANAD HIRZALLAH, THE MAYO CLINIC
Fixing what ails the current system of healthcare
Dr. Muhanad Hirzallah, PhD, is the Process Excellence Expert at Mayo Clinic. Dr. Hirzallah is an internationally recognized expert in performance excellence programs; including planning, developing, and executing strategies for quality and patient safety, clinical and administrative process improvement, clinical and administrative performance measurement, knowledge management and change management initiatives throughout the organization.

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HISHAM ABU-NABAA, LEHIGH UNIVERSITY
Inspiring “outside the box thinking” in healthcare
Mr. Hisham Nabaa is Director of the Healthcare Systems Engineering (HSE) program in P.C. Rossin College of Engineering and Applied Science. Mr. Nabaa is also appointed Professor of Practice in Industrial and Systems Engineering. He will work with Lehigh faculty to coordinate research projects between the healthcare delivery organizations and HSE, establishing and working with an industry advisory board and providing direction for the program and more.

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