Workplace Learning and Performance Defined
  • Workplace:  Because it is the primary place the learning activities are taking place. Learning is also taking place in the context of the institution  – the goals, systems, resources, and incentives of the organization.
  • Learning: Because it is a process that drives performance through the development of individual and organizational knowledge and expertise. It also includes a broader definition that encompasses all opportunities  – formal and informal, planned and unplanned  – that lead individuals to learn and develop new knowledge and skills.
  • Performance: Because the outcome of learning (individual, group, and organizational) should be linked to individual, departmental, and institutional outcomes.

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