Workplace Learning and Performance Defined
- Workplace: Because it is the primary place the learning activities are taking place. Learning is also taking place in the context of the institution – the goals, systems, resources, and incentives of the organization.
- Learning: Because it is a process that drives performance through the development of individual and organizational knowledge and expertise. It also includes a broader definition that encompasses all opportunities – formal and informal, planned and unplanned – that lead individuals to learn and develop new knowledge and skills.
- Performance: Because the outcome of learning (individual, group, and organizational) should be linked to individual, departmental, and institutional outcomes.