Problem Solving Procedure

Employees may request and receive a review of any issue or concern related to any terms or conditions of employment. The University’s Problem Solving Procedure provides a means to seek fair and objective solutions to your issues and concerns without fear of repercussion.


Refer to the Problem Solving Policy and Procedure for Staff Members for information and steps in the informal and formal problem solving procedures.

NOTE:  Some steps in the Problem Solving Procedures may not be appropriate for issues that do not necessarily involve supervision/management. Likewise, some issues such as sexual harassment and equal opportunity questions should be brought directly to the attention of the Employee Relations staff in Human Resources who will advise you of the appropriate steps to be followed in such cases.


Return to Employee Relations Resources.

©2007 Human Resources, Lehigh University, 428 Brodhead Ave., Bethlehem, PA 18015
Tel (610) 758-3900 Fax (610) 758-6226