Mediation is a voluntary, non-binding process for resolving disputes in which a third person, trained in mediation techniques, helps the disputing parties negotiate a mutually agreeable settlement. The mediator guides both parties through the process by helping them develop possible solutions to their conflict. The focus during this period is on the underlying interests and concerns of the individuals.
The Mediation Process provides another alternative for Lehigh employees and supervisors when there is a need to solve a workplace problem. Contact Human Resources at 85195 for additional information.
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