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Services Guide

General Maintenance

General maintenance is provided by different crews in specific areas of campus. On the Packer and Goodman Campuses, services are contracted to ABM Services. They employ a crew of 12 general crafts technicians that are used to perform some facility maintenance as well as departmental requests for this area. The university employs 16 general maintenance technicians that primarily serve the Mountaintop campus, Fraternity and residence halls areas. This service can be requested through Work Order Central. (x83940 or x83941) Click Here to Submit a Work Order.


Facilities Services Utilities Division is responsible for energy, which can be broken down further into procurement, engineering, maintenance, and operation. The predominant form of energy used on campus is electricity, which is purchased at 69 KV through a University-owned substation. Most of the power on campus is delivered at 12 KV via a University-owned system of wires. 250 Billion BTU of #6 oil or natural gas are purchased annually to fuel two central heating and refrigeration plants that distribute steam and chilled water throughout Packer and Mountaintop campuses. Buildings not heated by steam use natural gas to provide clean sources of combustion. The Utilities Division also maintains and operates the heating, ventilating, and air conditioning equipment in 135 buildings using an in-house staff of mechanics and technicians. Utilities staff members also maintain smoke/fire detection and fire suppression systems (sprinklers) to enhance the protection of building occupants.


Lehigh University contracts with ABM Services for custodial services throughout campus. ABM operates in a performance based contract, where they are evaluated on a regular basis and their fee is tied to their ability to reach performance targets. The university uses a system of evaluation developed and marketed by Elliott Affiliates.

To view ABM Cleaning Schedule for Goodman & Packer Campus click this link

To view ABM Cleaning schedule for Mountaintop Campus click this link

Moving Crew

Lehigh University contracts with ABM Services for a crew of two to three movers. This crew is available to departments for moving furniture and equipment throughout campus. The moving crew has a lift gate equipped flat bed truck and other equipment to assist in a move. This service can be requested through Work Order Central. (x83940 or x83941)

Access Control/Locksmith

Lehigh University employs a manager of access control and three technicians, who are responsible for providing and maintaining a secure access control system on campus.  Our office uses a computerized key control system.   All keys are distributed through the locksmith shop located at 42 University Drive.   To view a copy of the access control policy click this link.

Grounds Maintenance

Lehigh University contracts with Brickman Industries for grounds maintenance services on all of it's campuses. Lawn mowing, flower beds, tree and shrub maintenance, leaf removal, general grounds policing and selected snow removal are all tasks included in this category.


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