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GoldPLUS
Ulrich Student Center
39 University Drive
Bethlehem, PA 18015
610.758.6169
610.758.6188 (Fax)
Office Hours:
Monday through Friday
7:30 AM - 4:30 PM
| Terms and Conditions | GoldPLUS Payroll Deduction FAQ |
| Contract Agreements | GoldPLUS Payroll Deduction Authorization Form |
| GoldPLUS Form | |
What is GoldPLUS?
GoldPLUS is a declining balance program that works like a debit card. Simply deposit money into your GoldPLUS account. That account is designated especially for you and is encoded on your Lehigh ID card.
How is GoldPLUS different from Dining Dollars?Deposits can be made to your GoldPLUS account at any time. GoldPLUS is valid at many locations both on and off campus, and the balance carries over until you graduate, upon which any remaining balance will be refunded.
Dining Dollars are included with your meal plan, are valid at on-campus dining locations (e.g. Rathbone, Cort Dining, Brodhead, and Food Court), and the balance does not carry over from year to year.
Where can I use GoldPLUS?You may use your GoldPLUS account at the following locations:
| Lehigh University | |
| Alumni Association | Library Services |
| Brown & White Newspaper | Media Services |
| Dining Services | Parking Services |
| Epitome Yearbook | Printing Services |
| Health & Wellness Center | Vending Machines |
| Laundry Machines | Welch Fitness Center |
| University Productions | Zoellner Art Galleries Museum Shop |
| Campus Square | |
| Barnes & Noble University Bookstore | Johnny's Bagels & Deli |
| The Cup | |
| Off Campus Vendors | |
| 24 East Asian Bistro & Sushi Bar | Mama Nina Foccacheria |
| 3rd St Chicken & Ribs | Marla Duran |
| Aardvark Sports Shop | Medoptic (Optometrist) |
| Ahart's Market | Michael's Steaks |
| Alexandra's Bistro | NAWAB Indian Restaurant |
| American Hairlines | Orchid Bay Tanning & Boutique |
| Art & Drafting Connection | Pacific Smoothie |
| Bagel Basket | Pantry 1 Food Mart |
| Bethlehem Book Loft & The Caffeine Cafe | Pat's of Historic Bethlehem |
| Bethlehem Brew Works | Penn Pizza |
| Billy's Downtown Diner | The Pita Pit |
| Bliss | Play It Again Records |
| Blue Sky Cafe | Popmart |
| Bridgeworks Irish Pub & Grille | Primo Hoagies |
| Brooklyn Bagels & Deli (Westgate) | Rita's Italian Ice (Hellertown) |
| California Tan | Rite Aid |
| Campus Pizza | Ritter Pharmacy |
| Cantelmi Hardware | Sal's Brick Oven Pizza |
| Casa Mia | Sands Tan |
| Cleo's Silversmith Studio & Gallery | Sheetz |
| Confetti Cafe | Sneaker Villa |
| Copperhead Grille | Sotto Santi |
| Crystal Nails & Tanning | Spa Soleil |
| CVS | Starters Riverport |
| Deja Brew Coffeehouse & Deli | Starters Sports Bar & Grille |
| Domino's Pizza | Subway |
| Dunkin' Donuts | Sunrise Valley Donuts |
| The Gander Room | Suzette's Salon |
| Goosey Gander | Tallarico's Chocolates |
| Hair by Eskandalo | Taqueria La Lupita |
| Healing Hands Massage Therapy Center | Tortilla Flat |
| Home & Planet | Tulum |
| Home Base Skate Shop | Unlimited Hair Designs, Inc. |
| Johnny's Bagel & Deli (Main St.) | Wildflower Cafe & Gallery |
| Lehigh Pizza | Wing Zone |
| Lighthouse Washbasket | Wisecrackers |
| The Yoga Loft | |
Who can join?
Membership in the GoldPLUS program is open to all students, faculty and staff with a valid Lehigh University ID card.
How do I join?Stop by the GoldPLUS office located in the Ulrich Student Center or complete the application and remit with payment to the GoldPLUS office. You may open your account with a minimum deposit of $20.00
Can I make additional deposits?You bet! Once an account has been opened, additional deposits ($20 minimum) may be made at the GoldPLUS office, or by phone with a personal credit card or debit card. Deposited funds can be accessed immediately.
What happens to my account?Your GoldPLUS balance automatically carries over from one semester to the next until you graduate. At the end of each semester, balances for Graduated Seniors will automatically transfer to your student account at the Bursar's Office.
What if I lose my card?Report the loss immediately to the GoldPLUS office at (610) 758-6169, Monday-Friday, 7:30 am to 4:30 pm. After office hours or on weekends report lost (not forgotten) cards to Campus Police at (610)758-4200. Unauthorized charges prior to the GoldPLUS office being notified will be your responsibility. Only at the time the card is reported lost to us and invalidated can the balance be protected.
What if I have more questions?Call the GoldPLUS office at (610) 758-6169
Terms and Conditions
Your Lehigh University identification card (“ID Card”) is not merely your identification card. It also allows you to make purchases through a declining debit account called “GoldPLUS.” Participating merchants accept payments via GoldPLUS as a safe alternative to cash. Purchases that use your ID Card to debit your GoldPLUS account are called “electronic fund transfers” or “transfers.” The federal Electronic Fund Transfer Act, 15 U.S.C.§§ 1693 et seq, and Federal Reserve Board Regulation E, 12 C.F.R. §§ 205.1 et seq., protect cardholders who use their ID Card to make electronic fund transfers. This disclosure statement notifies you of important rights that you, as a cardholder, have under the law. Please retain this disclosure statement for your records and information. |
GENERAL TERMS AND CONDITION General terms and conditions governing the issuance, ownership, and use of your ID Card and GoldPLUS are listed in the TERMS AND CONDITIONS AGREEMENTS section of this Disclosure Statement. Use of your ID Card is also subject to all relevant University terms, conditions, rules, and regulations. Validating Your ID Card For Using GoldPLUS You cannot use your GoldPLUS account until the ID Card has been validated to do so. If you do not want to validate your ID Card for using GoldPLUS, you may continue to use it solely as your identification card. Validating your ID Card to use GoldPLUS is easy. Simply stop by the GoldPLUS office located in the Ulrich Student Center to complete an application and remit payment. Alternatively, you may deposit funds into a GoldPLUS Account by phoning 610-758-6169 during normal business hours and making a deposit using a personal credit card. Your ID Card will be validated to access your GoldPLUS Account once the deposit is credited by either of these methods. In most cases, this occurs within minutes of the deposit. For more information about depositing funds to be used in connection with your ID Card, please refer to the section of this agreement called GOLDPLUS TERMS AND CONDITIONS. |
YOUR LIABILITY FOR UNAUTHORIZED TRANSFERS Notify Lehigh University AT ONCE if you believe that your ID Card has been lost or stolen. If you fail to notify the University that your ID Card has been lost or stolen, you could lose all the money in your GoldPLUS Account. Telephoning the GoldPLUS Office at the number listed below is the best way to minimize your losses. Unauthorized charges prior to the GoldPLUS Office being notified will be your responsibility. Only the balance at the time the card is reported lost to us will be protected against unauthorized use. The telephone number or address you should contact to report a lost or stolen ID Card or an unauthorized transfer If you believe that your ID Card has been lost or stolen or that someone has transferred or may transfer money from your GoldPLUS Account without your permission, contact the University at once . When you call or write, tell us: Your name and ID number, any information you may have which may help the University prevent a loss or additional loss of funds in your GoldPLUS Account, and a telephone number at which we can call you during regular business hours. During Normal Business Hours (M-F, 7:30-4:30, excluding University Holidays), GoldPLUS Office: Ulrich Student Center, 39 University Drive, Bethlehem, PA 18015 (610-758-6169); after Normal Business Hours, Lehigh University Police: 610-758-4200. |
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFER If you think that the Statement concerning your GoldPLUS Account activity or any receipt that you receive regarding a transfer is incorrect, or if you need more information about a transfer listed on a statement or receipt, contact the GoldPLUS Office: Ulrich Student Center , 39 University Drive , Bethlehem , PA 18015 (610-758-6169) or e-mail ingold@lehigh.edu. The University must hear from you no later than 10 days after the University makes available the FIRST statement on which the problem or error appeared. When you call or write: Tell us your name and ID number; describe the error or transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information and tell us the dollar amount of the suspected error. If you tell the University orally (by telephone or in person), you may also be required to send the University your complaint in writing within ten (10) business days. The University will determine whether an error occurred within ten (10) business days after we hear from you and will correct any errors promptly. If the University needs more time, however, the University may take up to 45 days to investigate your complaint or question. If we ask you to put your complaint or question in writing and do not receive it within ten (10) business days, the University may not credit your account. The University will tell you the results of its investigation within three (3) business days after the investigation is completed. If we decide that there was no error, we will send you a written explanation. |
BUSINESS DAY For purposes of these disclosures, the University's business days are Monday through Friday. Saturdays, Sundays, and official University holidays listed in the annual Academic Calendar (viewable at webpage www.lehigh.edu/~inrgs/calendar2.shtml ) are not University business days. |
ELECTRONIC FUND TRANSFER Transfers From Your GoldPLUS Account You can use GoldPLUS to pay for purchases at various on-campus facilities and participating off-campus vendors who are equipped with card readers or point-of-sale terminals. The amounts of any purchases made will be debited to your GoldPLUS Account. You may not use your ID Card to withdraw cash from your GoldPLUS Account. You may not access the funds in your GoldPLUS Account at ATM machines. Please refer to the GOLDPLUS TERMS AND CONDITIONS section of this Disclosure Statement for additional information regarding limitations on your GoldPLUS Account. Deposits To Your GoldPLUS Account You can make deposits to your GoldPLUS Account by phoning 610-758-6169 and making a deposit using a personal credit card or you may visit the GoldPLUS office, which accepts cash, checks, personal credit cards, and/or debit cards for payment. |
PRE-AUTHORIZED TRANSFERS You cannot use GoldPLUS to make pre-authorized transfers. |
UNIVERSITY LIABILITY TO GOLDPLUS CARDHOLDERS If the University does not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. The University will not be liable, for instance: -If, through no fault of ours, you do not have enough money in your account to make the transfer; -If the terminal system was not working properly and you knew about the breakdown when you started the transfer; -If circumstances beyond the University's control (such as fire or flood) prevent the transfer, despite reasonable precautions that the University has taken; There may be other exceptions as identified in the GOLDPLUS TERMS AND CONDITIONS section of this Disclosure Statement. |
CONFIDENTIALITY The University may disclose information to third parties about your GoldPLUS Account: when it is necessary to complete a transfer; to comply with lawfully issued subpoenas and government agency or court orders; or if you give the University advance written permission to do so. |
FEES The University does not impose any fee on ID Card cardholders in connection with allowing the use of the GoldPLUS feature for debits or other transfers.
|
YOUR RIGHT TO RECEIVE DOCUMENTATION OF TRANSFERS - PERIODIC STATEMENTS
Receipts Card Reader and Point-of-Sale Terminals. You can get a receipt for any purpose or other transfer you make from any card reader or point-of-sale terminal operated by a cashier accepting your ID Card. Account Statements A statement of activity for your GoldPLUS account may be obtained by logging onto the Campus Portal. Under the "My Lehigh" tab, look for the "My GoldPLUS" channel, and click on the links in order to look up your current GoldPLUS balance, retrieve detailed statements, and email or print statements. |
CHANGE OF TERMS NOTICE The University will mail you a written notice within 21 days before the effective date of any change in the terms and conditions governing your ID Card and GoldPLUS Account if the change will result in: New or increased fees; increases in your liability;or new or stricter limitations on the frequency or dollar amount of transfers. |
GOLDPLUS TERMS AND CONDITIONS The following Terms and Conditions apply to the use of the GoldPLUS feature of the ID Card: The agreement to comply with these Terms and Conditions constitutes a contract between the holder of the ID Card (“Cardholder”) and Lehigh University (the “University”). The use of the GoldPLUS feature of the ID Card will constitute the Cardholder's agreement to comply with all of the Terms and Conditions set forth in this document. A Cardholder may deposit money into a GoldPLUS Account in-person at the GoldPLUS office using cash, checks, personal credit cards, and/or debit cards, or by phoning 610-758-6169 and using a personal credit card. Minimum deposit is $20.00; there is no maximum. The Cardholder's ID Card will be the access device for the GoldPLUS Account. A valid and current card must be presented at the time of purchase at participating merchants. The GoldPLUS Account is automatically closed when the Cardholder graduates or withdraws from the University (with respect to students), terminates employment (with respect to faculty/staff) or if the ID Card expires (with respect to all others) unless the GoldPLUS Office is notified with a written cancellation request from the Cardholder. The GoldPLUS Office reserves the right to close any GoldPLUS Account that has been inactive for a period of twelve (12) months. Refunds on closed accounts will be made in the full amount of the unused balance. However, refunds may not be processed for balances less than $15.00. Refunds will be credited to the Cardholder's Bursar Account, and then mailed to their last known address. Check-cashing against a GoldPLUS Account and cash withdrawals from the GoldPLUS Account are prohibited. GoldPLUS Account balances are non-interest bearing. The GoldPLUS Accounts and ID Cards are non-transferable. No other person may use the Cardholder's ID Card or any of its features, including GoldPLUS. The Cardholder may be required to produce additional identification and/or sign a receipt for the purchase of goods or services. Restitution will be required of Cardholders if off-line transactions are made which result in overdraft of the Cardholder's GoldPLUS Account. If the Cardholder's identification number changes, the Cardholder must notify the GoldPLUS/ID Office as soon as possible. If the Cardholder's ID Card is lost or stolen, the GoldPLUS/ID Office or Police Department must be informed immediately. A fee will be charged for replacement of lost, stolen or damaged cards. The address and telephone number for the GoldPLUS Office and Police Department are as follows: Ulrich Student Center , 39 University Drive , Bethlehem , PA 18015 (610-758-6169) and 36 University Drive , Bethlehem , PA 18015 (610-758-4200). GoldPLUS may not be used for the purchase of alcoholic beverages, tobacco products, gambling services (i.e., lottery tickets), firearms or ammunition. Attempting to purchase alcoholic beverages, tobacco products, gambling services (i.e., lottery tickets), firearms or ammunition using GoldPLUS, is a violation, and may result in the termination of the GoldPLUS aaccount. The University is not responsible for the quality of any merchandise or services provided by any participating merchants who accept GoldPLUS for payment. Lehigh University reserves the right to cancel this agreement if an individual violates any rules, regulations, policies, and/or procedures, or breaches in any way, any term and condition of this agreement. Future changes in terms and conditions regulating use of this card will apply to all cards in circulation and use at that time, and will supersede the terms and conditions in effect at the time the card was acquired. Minimum deposit is $20; there is no maximum. Each individual is responsible for managing his/her account. The GoldPLUS account on your Lehigh ID card is like cash - it must be protected . The card is the property of Lehigh University. It is entrusted to each student, faculty and staff member while enrolled or employed by Lehigh University. The user understands that the debit account is be used by him/herself and that the card/account is non-transferable. The card will be confiscated if used by an unauthorized individual. Again, only the balance at the time the card is reported missing and invalidated can be protected. There is a replacement charge for lost, stolen or damaged cards. |
Contract Agreements
| The terms of the GoldPLUS agreement commence when the student, faculty or staff debit account application is accepted by the GoldPLUS office of Lehigh University and expires when one of the following occurs:
a) withdrawal from University |
| Cardholders can, at any time, obtain a statement of transactions by logging onto the Campus Portal. Under the "My Lehigh" tab, look for the "My GoldPLUS" channel, and click on the links in order to look up your current GoldPLUS balance, retrieve detailed statements, and email or print statements. |
| The debit account holder agrees to abide by all rules, regulations, policies and procedures specified by Lehigh University and the GoldPLUS program. Lehigh University reserves the right to cancel this agreement if an individual violates any rules, regulations, policies and/or procedures or breaches in any way any term and condition of this agreement. Future changes in terms and conditions regulating use of this card will apply to all cards in circulation and use at that time and will supersede the terms and conditions in effect at the time the card was acquired. |
GoldPLUS Payroll Deduction FAQ
GoldPLUS and the Payroll Office are pleased to offer Lehigh’s benefits eligible faculty and staff a convenient way to join and supplement GoldPLUS via payroll deduction. How does the GoldPLUS Payroll Deduction work? When you elect your payroll deduction, you will choose a ‘target balance’ for your GoldPLUS account. Every month-end, when the payroll process is run, we will compare your current GoldPLUS balance to your target amount, and process a payroll deduction in the amount required to bring the balance to your target. Example: Your ‘target balance’ is $50.00, and your GoldPLUS balance at the time the payroll is run is $18.00. We will deduct $32.00 from your pay and automatically add it to your GoldPLUS account. If I’m paid semi-monthly, will I have a deduction calculated for each pay period? No, GoldPLUS payroll deductions are only calculated and deducted in the month end pay check. What if I run out of GoldPLUS before the end of the month? You can add to your GoldPLUS account with cash, check, or your personal credit or debit card at any time, whether you are using the Payroll Deduction or not, by stopping by the GoldPLUS office in Ulrich Student Center, or by phoning 86169. If I have to add more during the middle of the month, can I only add up to my ‘target balance’ amount? There is no maximum balance for GoldPLUS accounts, only a ‘target balance’ for the payroll deduction amount, thus you can add as much as you want with cash, check, or personal credit or debit card. My GoldPLUS balance didn’t equal my “target balance” on payday even though there was a payroll deduction amount on my pay stub – why not? Your payroll deduction amount is calculated approximately one week before the end of the month. Any GoldPLUS purchases made during the last week of the month will not be reflected in the calculation of your payroll deduction/GoldPLUS addition. How can I open a GoldPLUS account? You can open a GoldPLUS account and sign up for payroll deduction by filling out the Payroll Deduction Authorization form found on the GoldPLUS web site, or at the GoldPLUS office in Ulrich Student Center. A GoldPLUS account will be activated on your Lehigh ID card and funds added with the next month-end pay period. How do I stop the payroll deduction, or change my ‘target balance’ amount? You can stop or change your GoldPLUS payroll deduction by filling out the Payroll Deduction Authorization form found on the GoldPLUS web site, or at the GoldPLUS office in Ulrich Student Center. Your Payroll and GoldPLUS will be adjusted with the next month-end pay period. Who do I contact with additional GoldPLUS questions? Please call the GoldPLUS Office at 610-758-6169. |
