Biographic and Demographic Records
Having accurate biographic and demographic information about our constituents is of vital importance. Advancement Services performs and manages all processes around keeping our records up to date. Whether it's through mass updates using technology or receiving a phone call about an update, Advancement Services will assure that our information is as accurate as possible. If you are aware of an updated address, email, phone number, employment, etc. for anyone, don't assume we know about it - share it with us by submitting an email to our biographic & demographic coordinators.
Address, Phone numbers, Emails Updates
Addresses, phone numbers, and email addresses are the fundamental contact information we track. Advancement Services does use technology to take advantage of the United States Postal Service (USPS) National Change of Address (NCOA) updates. We also have software to standardize our address formats so that delivery of mail is maximized.
For Lehigh staff involved in updating phone numbers and emails in Banner, please click here to find the latest standards and practices.
Knowing where someone works not only allows a fuller understanding of who a person is, it can also increase our fundraising totals as many companies provide matching dollars from their employees. Our systems can track a career history that can show progression as well as track industries, occupations, and categories of employment. This provides for efficient analysis of who works for different types of companies and in various types of positions.
Children & Family Updates
A person's family is important information to know and our systems can track that. Whether it's a spouse, child, partner, cousin, uncle, aunt, or any relationship, let our department know so that a complete profile of a person can be maintained.
External Non-Lehigh Degrees Updates
Alot of our graduates go on to receive other degrees or have other degrees before attending Lehigh. If you are aware of other non-Lehigh degrees, let our department know so that we can enhance the alum's profile.