Primary Responsibilities

Management of Desktop and Scientific Computing end user services for Library and Technology Services.  On the Desktop Computing side, there is a team of Sixteen Computing Consultants who support the Desktop Computing needs of the University. On the Scientific Computing side, there is a team of two computing consultants and one Graduate Assistant who support the Scientific Computing (High Performance Computing) needs of the University.

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The first point of contact for a user is the central helpdesk located in the main library (Fairchild/Martindale).  The helpdesk may be contacted by phone at 610-758-HELP (4357) or a user can place a work order in the LTS call tracking system (footprints) at http://www.lehigh.edu/help

Other Responsibilities

Project Managagement for various projects that include individual from cross functional teams within Library and Technology Services as well as groups in other areas of the University.  Examples include Operating System Upgrades, Anti-Virus evaluation and Implementation, Laptop and PC encryption, hardware upgrades and purchasing.