Lehigh staff and faculty are limited to the kind of information that can be shared with you because of the Family Educational Rights and Privacy Act of 1974 (FERPA). FERPA states, “At the postsecondary level, parents have no inherent rights to inspect their son’s or daughter’s education records. The right to inspect is limited solely to the student” (FERPA 5.20). Your student’s grades, GPAs and other “non-directory” information can only be obtained with your student’s permission.
Lehigh has developed a portal site specifically for parents and family members aimed to provide parent access to relevant student record information. The accessible information is based upon specific permission granted by your student. Each parent or listed family member will have an individual account. A mailing about the Parent Portal is sent to your home within the first two months of your student’s first semester at Lehigh. Students will be sent information about the Parent Portal to their Lehigh University email address.
My child does not know how to give me access to his or her records.
Instructions for granting access are sent via email to all students. If your child no longer has this email and needs assistance, directions can be found here.
I’ve opened my account and can log into the portal, but I don’t see any of my child’s “secure” information.
If you do not see your child’s information, the first step is to contact your child. Each student must grant his or her parent access to secure information. If your child has authorized your access, it should appear almost immediately. If your child has granted access and you are still unable to view secure information, you may contact the Registrar’s Office to troubleshoot. Be aware that students can grant or remove access at any time.
I only see some of the secure information that should be available to parents.
It is possible that your child has not authorized access to some secure areas. Students can grant access to the following secure areas: Account Receivable, Account Holds, Address, Financial Aid, Schedule, Transcripts.
My home address and/or email address is incorrect. How can I change it?
You can change your address yourself through the “Personal Information” link on the Parent Portal.
I didn’t receive a portal login.
First, call the Registrar’s Office to confirm that the correct address is on file for you. Once you have confirmed your address, you can request to receive a new LIN/PIN mailer which contains your login information.
What if I forgot my password?
If you forgot your login information, visit www.lehigh.edu/forgot.
How long will I have access to the Parent Portal?
You will retain access to the parent portal throughout your child’s education at Lehigh, as long as you change your password when prompted every six months. You will have access to your child’s secure information until graduation.
How do I change my password?
You can change your password by going to www.lehigh.edu/change and following the instructions.