Live Reference, ask the librarian a question online!

Lehigh Client Services librarians provide instruction and consultation for faculty, staff and students in a number of environments--in classrooms, offices, labs, and the Libraries. Web-based sharing of scholarly and professional resources has made the environment of information retrieval and evaluation even more complex and colloborative for librarians, faculty and students.  The E-Toolbox facilitates faculty use of durable links to  web content for course pages in Blackboard or other web environments.   Librarians develop finding tools, too, such as the subject portal, InfoDome and write guides to specific types of information, such as patents or film reviews.   To request library instruction services, go here.

The librarians provide research services by phone, in person or by e-mail in support of teaching, learning and research at Lehigh.   Librarians make presentations to Lehigh graduate and undergraduate students and teach in the Information Resources seminar series.  Our librarians are subject specialists with responsibility in evaluating, selecting and purchasing books and other academic materials in support of Lehigh curricula as well as guiding library researchers in discovering and utilizing those academic resources.   The librarians are search interface specialists with working knowledge of numerous systems including FirstSearch, SIRSI, Lexis/Nexis, ProQuest, SciFinder Scholar, and ScienceDirect.  Current projects include Live Reference, a chat-based service for students and faculty inquiries online and  InfoDome, a Research Advisor, which integrates a wide range of publications and finding tools along with a dynamic catalog of Internet resources selected specifically for the Lehigh community.  Along with our Help Desk Team  and our Information Delivery Team (circulation, reserves & Interlibrary Loan services), our librarians help make academic library resources accessible to the Lehigh community.
To use the online reference service click on this image  from the Lehigh University Libraries services page, from InfoDome or from ASA, Lehigh's Library Catalog.   If the service is "closed," the hours of operation will appear.

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Instruction

Contact the librarian on the appropriate college team about developing bibliographies and course pages for your class, to arrange for a library research skills class, to participate with student project teams, to use E-Toolbox, to request a list of evaluated web resources, to find out about linking to Infodome, A Research Advisor  from faculty course pages, or any other aspect of integrating academic library resources with the process of student inquiry. An instruction request form is also available.   To register for an IR seminar taught by a librarian, consult the LTS seminar course listing.

Bibliographic Software Support by Librarians

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Consultation/Reference

Walk-in research consultation is available Monday - Friday one to five p.m. in Fairchild-Martindale Library.     The librarians are prepared to receive both basic and advanced inquiries and will refer a client to another IR professional if appropriate.  Services available in the consulting room are designed to be comprehensive.   Types of assistance include:  term paper topic help, literature review, citation analysis, comprehensive searching guidance and search interface one-on-one instruction.   The academic year  schedule is:

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Mini-Tutorials Available

    In addition to research assistance on demand, the  following mini-tutorials are available from the librarian on duty in the consulting room from one to five p.m. weekdays:

The Help Desk
The Help Desk services are provided by two librarians, a computing consultant, and five other full-time staff. The help desk provides general  assistance with library and computing questions. For complex or in-depth assistance, help desk staff make referrals to the appropriate specialist.

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Last updated: Tuesday, 23-Dec-2008 02:56:26 EST