How to Get Help

Students

Undergraduate or Graduate

• For computing and library questions, contact the Help Desk
• If you need someone to look at your computer, contact WIRED at 8-2666
• For a telephone problem, contact Telecommunications at TLINE (8-5463)
• Check the Penalty Box
• Check your Disk Quotas

Faculty and Staff

• For general computing and library questions, contact the Help Desk
• To request specialized computing, library, or telephone assistance, complete an LTS Help Request
• Request voice mail
• Request phone/network installation or change
• Report a phone problem, call TLINE (8-5463)

Alumni

Alumni Association Help Desk
Call 610-758-ALUM (2586), toll-free at 1-866-758-ALUM (2586), or email askluaa@lehigh.edu for assistance with:

• The Alumni Portal
• Alumni Library Services
• Alumni Directory access issues

Parents, Scholars, Visitors

Please contact the Help Desk for assistance and referral