Consultant Support Specialties & Software Support Levels
 

Communications | Education | Internet Browsers and E-mail Clients | Library | Mathematical/Scientific/Statistical/Analytical | Office Productivity | Programming Languages | System/Utility | Web/Publishing
 

Please note that only supported software is listed here. If the software is not listed, no support is available for that title. For an explanation of types of support refer to Software Policy.


 

Communications
Software
Support Level
Consultant
Phone #
E-mail
Android phones and devices Full

Naazer Ashraf

Carly Klimash

David Ramsay

Grant Hittinger

8-4093

8-6149

8-5272

8-5039

naa3

cck208

dar505

gah6

Blackberry Full Contact your Computing Consultant
iPhone/iPod Touch Full Contact your Computing Consultant
Oracle Calendar & Corporate Sync Full

Ray Randall

8-5004

rlr207

Lehigh Portal Calendar and Sync Full
Contact your Computing Consultant

Dial-up Networking/VPN

(off-campus)

Full

Contact your Computing Consultant

Help Desk

8-HELP (8-4357)

 

Microsoft Windows Mobile (6 or higher)

Full

Gale Fritsche

Dave Ramsay

Grant Hittinger

8-5038

8-5272

8-5039

gdf2

dar505

gah6

 


 

Education
Software
Support Level
Consultant
Phone #
E-mail
Course Site
Full

Carly Klimash
Robin Deily

Peggy Kane

Ilena Key

Jason Slipp

Judd Hark

8-6149
8-4988

8-6952

8-5045

8-5343

8-3984

cck208
rjd0

make

ilk204

jqs7

wjh204

Blackboard Collaborate

Full

Carly Klimash
Robin Deily

Peggy Kane

Ilena Key

Jason Slipp

Judd Hark

8-6149
8-4988

8-6952

8-5045

8-5343

8-3984

cck208
rjd0

make

ilk204

jqs7

wjh204

 


 

Internet  Browsers and E-mail Clients
Software
Support Level
Consultant
Phone #
E-mail
Internet Browsers

Firefox 2.0 or higher

(Windows or Macintosh)

Full Contact your Computing Consultant
Microsoft Internet Explorer 6.0 or higher (Windows) Full Contact your Computing Consultant

Safari 1.2 or higher (Macintosh)

Full

Contact your Computing Consultant

E-mail Clients
Entourage 2004 Limited Contact your Computing Consultant
Imp (http://www.lehigh.edu/imp) (Web Mail) Full Contact your Computing Consultant
Mac Mail 1.3 or higher (Macintosh) Full Contact your Computing Consultant
Microsoft Outlook 2003 or higher
Limited Contact your Computing Consultant

Portal Mail (http://portal.lehigh.edu)

(Web Mail)

Full Contact your Computing Consultant
Thunderbird (2.0 or higher)
(Windows or Macintosh)
Full
Contact your Computing Consultant

 


 

Library
Software
Support Level
Consultant
Phone #
E-mail
End Note Full

Sharon Siegler

Brian Simboli

8-3068

8-5003

sls7

brs4

RefWorks
Full
Jean Johnson
8-4889
jj04

 


 

Mathematical/Scientific/StatisticalAnalytical
Software
Support Level
Consultant
Phone #
E-mail
ArcGIS Limited Contact your Computing Consultant
Maple Limited David Morissette 8-3218 dpm3
Mathcad Limited

David Morissette

8-3218

dpm3

Mathematica Limited Steve Anthony 8-4805 hpc

Matlab

Limited

Steve Anthony 

8-4805

hpc
SAS Full

Doug Reese

8-5152

dsr1

Scientific Workplace Limited Steve Anthony 8-4805 hpc
SPSS Full Bill Bettermann 8-4619 wab3
TeX/LaTeX Limited David Morissette 8-3218 dpm3

 


 

Office Productivity
Software
Support Level
Consultant
Phone #
E-mail
Microsoft Access Full

Jane Frounfelker

Gail Fullman

Debbie Feldman

8-4007

8-3113

8-4751

jlf3

gaf5

df04

Microsoft Excel Full Bill Bettermann 8-4619 wab3
Microsoft PowerPoint Full

Elia Schoomer

8-3058

ens0

Microsoft Word Full
Maryann Karweta
8-3985 msk4

 


 

Programming Languages
Software
Support Level
Consultant
Phone #
E-mail
C Limited Doug Reese 8-5152 dsr1
C++ Limited Doug Reese 8-5152 dsr1
Fortran Limited

Doug Reese

8-5152

dsr1

Java Limited
Doug Reese
8-5152 dsr1

Perl

Limited

Steve Lidie

8-3982

sol0

Perl/Tk

Limited

Steve Lidie

8-3982

sol0

TCL Limited

Steve Lidie

8-3982

sol0

TCL/Tk Limited Steve Lidie 8-3982 sol0

 


 

System/Utility
Software
Support Level
Consultant
Phone #
E-mail
All General Virus Questions Full Contact your Computing Consultant
Disability Hardware & Software Limited Stacey Kimmel

8-4768

sek2
Linux Limited

Steve Anthony

Dan Brashler

David Morissette

8-4805

8-3992

8-3218

hpc

dab406

dpm3

Mac OS X Full

Contact your Computing Consultant

Symantec Antivirus

Full

Contact your Computing Consultant

Unix

Limited

Steve Anthony

Dan Brashler
David Morissette

8-4805

8-3992
8-3218

hpc

dab406

dpm3

Windows XP Full Contact your Computing Consultant
Windows 7
Full
Contact your Computing Consultant

 


 

Web/Publishing
Software
Support Level
Consultant
Phone #
E-mail
Adobe Acrobat Limited Johanna Brams 8-6134 jsb4
Adobe InDesign Full Johanna Brams 8-6134 jsb4
Adobe Photoshop Full Johanna Brams 8-6134 jsb4
CSS Limited Johanna Brams 8-6134 jsb4
Digital (graphic, web, video) design Full Johanna Brams 8-6134 jsb4
Macromedia Contribute Full Johanna Brams 8-6134 jsb4

Macromedia Dreamweaver

Full

Johanna Brams

8-6134

jsb4

Macromedia Flash

Limited

Johanna Brams

8-6134

jsb4

Macromedia Fireworks Limited

Johanna Brams

8-6134

jsb4

Open Mind Full Johanna Brams 8-6134 jsb4
PHP Limited Johanna Brams 8-6134 jsb4
Second Life Full Johanna Brams 8-6134 jsb4
Wikis Full Johanna Brams 8-6134 jsb4
Wordpress Limited Johanna Brams 8-6134 jsb4




Last updated:Thursday, 17-Oct-2013 15:48:04 EDT