Getting Assistance

• Ask a Question via LiveChat (Interactive Support)
• Ask a question via Email or call x 8-HELP (x8-4357)
• WIRED/Residential Networks

Accounts & Email

• Account/Mail Maintenance
• Email Guide
• IMP: Web-Based Mail
• Lehigh Phone/Email Directory

On-Campus Network Services

• Campus & Buildings Networks
• Wireless Networks
• Network Status
• Report Network Problem (Faculty/Staff only)
• Communications Service Request (Add/Change Remove, Faculty/Staff Only)

Off-Campus Network Services

• Using Fast.Net ISP Account
• Using Lehigh as your ISP
• Using a Commercial ISP
• Proxy Server
• Troubleshooting
• South Bethlehem KIZ Community Wireless

Computer Purchase & Repair

• Overview of Services
• Purchase
• Repair and Upgrade
• Local Repair Service (for non-Lehigh supported computers)

High Performance Computing

• High-Performance Computing

LEWIS Project

• LEWIS

Web Services

• Building Web Pages
• Searching the Web
• Other Web Tutorials

LTS Seminars

• View Available Seminars
• Register/Cancel for a Seminar

Technology Classrooms & Computing Sites

• Public Computing Sites and Classrooms
• Site Hours
• Site Usage Guide
• Computing Hardware
• Department Contacts
• Printing Policies
• Support Policies
• Site News

Software

• Software Overview
• Announcements
• Microsoft Campus Agreement:
•      For Students
•      For Faculty/Staff
• Software List:
•      Alphabetical
•      By Category
• Software Support
• Hardware and Software Support Policies
• AntiVirus
• PGP - Desktop Encryption Software ( New! )

Media Services & Instructional Technology

• Instructional Media Services
• Digital Media Studio
• Media Center
• IMRC
• TRLC
• Instructional Technology Services

Data & Information Security

• Security and Information Policies
• Computing Policy
• Viruses